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Terms & Conditions

Chequers Jewels is committed to upholding high standards of practice in the sale of good quality Jewellery. A purchase from us can be made with complete confidence.

Terms of sale


Online Purchases only – In the unlikely event you are not happy with your purchase we will gladly issue a refund (excluding carriage costs), the item must be returned within 14 days of purchase in the same condition as it left us. We will not accept any returns/refunds on items that have been altered. 

The refund will be issued upon return arrival.

If you cancel your purchase (within the 14 days) before delivery a full refund will be issued.

Shop Purchases – the item must be returned within 14 days of purchase in the same condition as it left us.  We will not accept any returns/refunds on items that have been altered.

The refund will be issued upon return arrival.

Deliveries & Insurance

Delivery is free of charge, and is usually dispatched within three working days for UK deliveries, and five working days for overseas deliveries. Items are fully insured while in transit. The insurance covers the period of transit and expires once you have taken delivery of the goods. 

Invoices

All items must be paid for in full before delivery. If items are delivered without payment, an invoice will be issued and must be paid for on the day of delivery. Late payments will result in reminder invoices and if still unpaid after 30 days of the invoice date, the invoice will be passed onto a debt collecting agency. Any additional costs that this brings will be paid for by the debtor and compensation will be sought after, according to the Late payment legislation.

If you have any questions regarding any item of jewellery on our website, please do not hesitate to contact us as we will gladly help with any enquiries.

Cardholders Responsibility regarding jurisdiction laws

The cardholder shall remain responsible for notifying their issuing bank with any changes in detail, or fraudulent or any unusual activities on their account. Chequers Jewels takes no responsibility for any fraudulent activities on any customers cards/accounts used on this website. Chequers Jewels have taken all necessary steps to ensure we are fully compliant and remain objective in the case of cardholders bearing their own responsibility regarding jurisdiction laws.